According to a recently released J.D. Power and Associates report measuring overall airport satisfaction, New York's three largest airports again received low rankings. Newark and LaGuardia airports received below average rankings for every category measured, including overall satisfaction, accessibility, check in, security, terminal, food and retail services, and baggage claim. Kennedy airport fared only slightly better, with most rankings below average except check in and security, which were both rated average.
The survey also found that the airport experience is the least pleasant for travelers, when compared with hotel and rental car satisfaction.
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